Under the Microscope: Mr Play Review

Last updated: by Leon Marshal

Since breaking into the UK industry in late 2019, Mr Play has been capturing a large number of new players whilst bringing a new flavour to online sports betting. This young bookmaker has a lot of strengths going for it, such as a unique approach to in-play graphics under their ‘pulse betting’ interface. They also have a fantastic odds level on popular markets, a decent range of market options and top-notch customer support. We’ll get into all of this in more detail in our Mr Play review down below.

🥇 Betting Site
Rating 4.5 / 5.0
⚽ Number of Sports 28+
📱 Mobile Betting Review Coming Soon
🎁 Welcome Bonus £15 Bonus
⚖️ Regulation
🏆 Mr Play Visit Site!
Full T&Cs Apply! 18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets not eligible.

The Mr Play Sign-Up Offer: Step-by-Step

The current Mr Play sign up offer is one of the more common approaches utilised by young operators entering the UK market. The Mr Play sign-up offer essentially allows a new player to get a 150% reward on their initial investment to the bookie. This is in the form of a free bet, which is capped at £10 and activated after you place your first qualifying bet.

To claim this neat little offer, you simply have to sign up to the sportsbook. In this stage make sure that you are properly entering all your personal details as any in-discrepancy could work against you in the future when trying to withdraw funds. Once your account is up and running, make a deposit to the platform and enter the sportsbook to search for a market worth backing. Below you can see a visual step-by-step guide on the process for claiming the bonus.

How to Claim Mr Play Welcome Bonus

Create account form at Mr Play Create an account by filling in the registration form.

Qualifying bet at Mr Play Make a qualifying bet at the sportsbook.

Get the bonus at Mr Play Receive your bonus in the account balance.

The wagering requirements for this bet are relatively simple to understand. Since this is a Mr Play free bet offer, you simply need to make a qualifying sports bet to receive the bet token. The qualifying bet is a £10 bet at minimum odds of 2.0 (1/1). Once this bet has been wagered, the Mr Play bank balance in your account will show a £15 free bet token available for use.

Free bet tokens do not have wagering requirements, so you’ll be able to bet this token on any market at the sportsbook within 14 days of activation, and keep any residual winnings as cash. It really is that simple, and an effective way to ensure you get off to a profitable start at the new sportsbook.

Besides the Mr Play bonus for new customers, existing players are also able to take advantage of a whole suite of deals. For lovers of accumulator betting, the Mr Play Acca Playboost promotion will ensure you make the most of your bet, offering a boosted return relative to the number of selections you’ve added to the bet slip.

The In-Play Arena & Other Features

An integral part of the Mr Play review is the live betting & other features analysis. A perfect betting experience is closely dependent on the quality of these two components of the platform. Players are increasingly betting on sports events in real-time, and demand their bookmaker offers the capabilities to quickly analyse markets, review live odds and execute bet orders in a matter of seconds. Fortunately, Mr Play performs this core function with eloquence and precision.

The live interface has a unique feel, with helpful graphics and a trademark feature known as  ‘pulse betting’ it gives users a graphical feel for the momentum of a game. By integrating match data, Mr Play customers can quickly understand the key information with an associated game and make a quick decision on which betting market to wager their money and which odds are best. An area of improvement would certainly be live streaming, which for now is absent on the Mr Play platform.

As for the mobile betting experience, the firm has not yet developed a Mr Play app. Betting on mobile is possible though – simply fire up the website in the browser of your smartphone, and you’ll be able to access your account and use the platform as if you were on the desktop version. See below for a summary of the key features at this operator.

Mr Play Summary
A Look at Mr Play Website Sports Market Coverage
Athletics, Australian Football, Badminton, Baseball, Basketball, Boxing, Cricket, Cycling, Darts, Equestrian, Football, Greyhounds, Golf, Handball, Horse Racing, Ice Hockey, MMA, Martial Arts, MotoGP, Motor Sports, Motorbikes, Rugby, Rugby Union, Snooker, Special Bets, Tennis, Table Tennis, Volleyball, Winter Sports
Mobile App N/A
Bet Exchange No
In-Play Console Yes
Live Streaming No
Live Streaming Requirements N/A
In-Play Cash Out Yes
Other Features Cash-out
Minimum Bet £0.10

Market variety is a huge positive feature of Mr Play. The sportsbook takes pride in offering their customer base an enormous variety of wagering options. For example, a typical Premier League game has over 100 different betting markets to choose from should be enough for even the most seasoned gamblers. This approach transcends the entire platform, and there are over 30 sports markets available at the Mr Play sportsbook.

Another fantastic addition to the many betting mechanisms at this operator is the cash out function. With this, you’ll be able to take the money out of the bet at any moment during the course of the match. Utilise this wisely, as you may be over cautious and take the money out of a winning bet, a fallacy that is regularly exploited by bookmakers to offset huge portions of their losses.

Banking Options at Mr Play

Banking at Mr Play is a particularly strong point of the platform. With a wide variety of deposit options, ranging from traditional bank cards to many e-wallet options – the ability to serve all kinds of customer is prevalent. This variety extends to withdrawal options too, extracting money out of the sportsbook couldn’t be easier with Mr Play, and you’ll be able to utilise many different methods to gain access to your hard-earned winnings.

There is a wide arching range of limits placed on deposits, and unless you’re depositing over £1000, you will not really have to worry about which option to utilise. High-rollers can use debit cards, or SOFORT to put thousands into the betting wallet each day without obstruction. 

Payment method Deposit Withdrawal time
minimum maximum time fee
. £5 £7,500 Instant Free 2 – 4 days
. £5 £7,500 Instant Free 2 – 4 days
. £10 £3,000 Instant Free 1 – 3 days
. £10 £9,000 Instant Free 1 – 3 days
. £10 £750 Instant Free
. £10 £2,500 Instant Free 1 – 3 days
. £20 £11,000 Instant Free 1 – 3 days
. £15 £25,000 Instant Free

This Mr Play review has attempted to shine light on each core component of the operator, and perhaps nothing is more important than the banking aspect. If you’re I need of a quality PayPal betting site, then you need look no further than the Mr Play sportsbook. For such a young operator to have many partnerships with established fintech companies, it demonstrates the intrinsic quality of their management to carve out these deals with illustrious firms.

We recommend this bookmaker to many new players simply due to their wide variety of banking options, and the associated relaxed limitations placed on each option. There are no fees with any transaction, and the processing time is reasonably paced between 1 – 3 days for the majority of banking options. If you have any trouble with the deposit or withdrawal process, direct your queries to the highly-efficient live chat portal at the Mr Play sportsbook.

Customer Support Evaluated

The trustworthiness of any online business is established through the customer support mechanisms in place to ensure a successful journey for each client. Mr Play recognises this vital component of online betting and has an integrated live chat portal that is available 24/7 to assist their customer base with a whole variety of issues as they arise. Unfortunately, this is the only channel of communication to Mr Play, with phone and email non-existent.

With the 24/7 availability of this service, players can receive assistance from trained professionals who have both the knowledge and the authority to help with a wide variety of issues. From account creation, claiming the bonus, to authorising your account – the customer support team are ready and on-hand to assist you with any problems that may arise.

Mr Play offers around the clock customer support. Although there is no telephone service, the live chat function is fast and effective.
. Telephone Number: N/A
Address: Sliema, Malta
Post Code: SLM 1548
Email: N/A
Live Chat: Tick icon
Opening Hours: 24/7

Of the few interactions we had with the live chat portal during the research of this review, we were pleasantly surprised with the efficiency and professionalism of the resolution handling strategy this firm is taking. The support agent was quick and direct with all questions we directed to them and gave a lot of helpful information needed to create this Mr Play review.

The absence of a phone line to deal with customer support will be a major drawback for some customers, but it is very rare that you will need this anyway. If you require more comprehensive customer support, the Betway sportsbook has numerous contact methods including email, telephone, and live chat. As we said, the live chat feature at Mr Play is more than capable of handling and resolving even the most urgent issues.

The History of the Company

Mr Play operates as a brand under the parent company Aspire Global International Ltd. The parent company have a whole host of casinos under their control, but as of yet only operate 2 sportsbooks. Given this imbalance, it is fair to say that the parent brand will be seeking to replicate their success in the casino sector and launch a new sportsbook that will hopefully dominate a large portion of the UK market.

As one of the youngest bookmakers in our review series, Mr Play was founded back in 2017, at that time it was just a casino before in 2019 they launched their sportsbook. Since the launch, they have been quick acquiring a large customer base, and releasing a series of patches to the web-application as the demand for new microservices increased. What exists now isn’t the finished article, but it is something to certainly be proud of.

Name of Operator Mr Play
Sportsbook Website
Chief Executive Officer Hanan Greenberg
License Information Licensed by the UK Gambling Commission
Testing Agency eCOGRA
FTSE Listed and FTSE Name No
Revenue Unknown
Betting Shops No
Number of Customers Unknown
Owner Information Aspire Global
Employees 50+
Sister Sites None

The firm is increasing in headcount too, since the technology used to power the platform is third-party-developed – they do not need to pay engineers huge salaries to develop new features and tweak the product. The majority of their staff are in an operational & customer support capacity, with the majority of the business management being handled by the parent company. This is a very common corporate structure, and it appears to be paying dividends so far for Mr Play.

The Final Verdict on Mr Play

Our overall impression of Mr Play is extremely positive. The young operator has proven itself capable of delivering a quality product in key performance areas; such as in-play betting graphics, customer support, and wide market variety. On top of this, they have an excellent welcome bonus which you can claim today via our sign-up link at the bottom and top of this page.

Markets Support Live Betting Mobile App Bonus Overall
4.5/5 Very Good! 4.5/5 Very Good! 4.5/5 Very Good! 4.0/5 Good! 4.0/5 Good! 4.5/5

Compared to other young operators and newbies, the Mr Play bonus and betting experience is up there with the very best. If they are to progress to the next level of sports betting mastery and compete with the very best, there is plenty of areas they can improve. We would love to see the integration of a live streaming portal, and more ongoing promotions to reward the loyalty of existing customers. Head on back to our homepage if you want to learn more about the UK’s best betting sites.