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Under the Microscope: Casumo Sports Review

Few gambling companies are able to capture such a loyal following in the early days of operation quite as Casumo have. Launched in 2012, the Malta-based operator has been collecting a number of notable awards such as EGR Mobile Operator in 2017 & 2018, and Online Casino Operator in 2019. The impressive rap sheet we’ll dive into in comprehensive detail throughout this Casumo sports review. In the following sections expect detailed coverage of the bonus offer, banking options, additional features & much more!

Casumo £10 Bonus Mobile Review Coming Soon

Overall Sportsbook Score A Grade Main Rating Criterias Markets 8.9/10 Live betting 8.7/10 Promotions 7.4/10

HIGHLIGHTS: Top “Live Mode” Fast Withdrawals Safe & Secure VISIT SITE!

Full T&Cs apply. *18+ New UK customers only. Min bet £10 to receive £10 Free Bet (placed and settled 35 days from registration). Min odds of 3/5. Free Bet credited at qualifying bet settlement and placed within 35 days. Gamble responsibly, begambleaware.org

The Casumo Sports Sign-Up Offer: Step-by-Step

The current Casumo sports sign-up offer is a typical and easy-to-grasp deal that many new participants in the UK gambling industry like to offer customers. It is a neat and quick way to get off to a flying start at Casumo, and it’s to the tune of a £10 free bet. The amount is capped and activated after you successfully make your first bet to the same value. It is by all standards a 100% return on your initial investment, and we love it!

Here’s how it works. After you’ve created your account and verified your identity/address; you’ll be able to enter the Casumo sports platform and make bets. On sign-up you’ll have the choice between the sports offer, and the casino offer; so long as you chose the sports offer, this will be initiated as soon as you fulfill the betting conditions associated with the Casumo bonus. These are relatively easy to achieve and for the majority of customers, a small deposit and bet will be enough for you to earn the reward. See the step-by-step process below for a more visual representation of this offer.

How to Claim Casumo Sports Welcome Bonus

Create account form at Casumo sportsCreate an account by completing the registration process.

Qualifying bet at Casumo sportsMake a qualifying bet at the sportsbook.

Get £10 free bet at Casumo sportsReceive your free bet in the account balance.

The first step of this process is, of course, the account creation process step. There is an initial sign-up protocol that Casumo has built, it is very streamlined, unique as there is no form completion, and it is packed with cool animations making for overall awesome user experience. Once you reach the end of this user sign-up journey you’ll need to verify your account with identity verification and address confirmation. Once you get the green ticks on this step you’ll be able to enter the sportsbook.

Once you’re logged-in and verified on the platform you’ll be able to go and grab the free bet offer by fulfilling a few simple steps. First a foremost, go ahead and deposit the required amount into the sportsbook – then go a pick out a market. In order for your qualifying bet to qualify, the minimum odds for the market must be at least 1.6 – after it’s placed you’ll be credited with a free bet to the same value.

The free bet is very simple and easy-to-use, it works in exactly the same way as other free bets. The free bet can be deployed on any market in the sportsbook, can only be used in one go, and you will not see its stake value returned to you in any winnings yielded from the bet made.


The In-Play Arena & Other Features

The most important aspect of online sports betting in today’s climate is without a doubt the live interface. Since bet365 in-play betting launched in the early 2000s, companies have been playing catch-up and innovating this fiercely competitive and exciting sub-sector of sportsbook technology.

Casumo’s answer to live betting is through it’s much coveted “live mode”. Once you boot into this section of the platform, you’ll be able to quickly navigate through various sports markets with the well-engineered drop-down menu interface. From there each fixture will be well marked with appropriate statistics, live odds levels on a number of key markets, and options to cash out once you have put a wager in-play.

One of the greatest aspects of this operator is the Casumo sports app, downloadable for Android and iOS devices – it is, without doubt, one of the sleekest and well-engineered pieces of mobile betting software we have come across. Built to look and feel like a social media app, this social betting emphasis is starting to cause waves and become an incredibly popular method of customer retention in the online gambling sector.

Casumo Sports Summary
A Look at Casumo Sports Website Sports Market Coverage
American Football, Australian Rules, Bandy, Baseball, Basketball, Boxing, Chess, Cycling, eSports, Floorball, Futsal, Gaelic, Handball, Ice Hockey, Motorsports, Olympic Games, Politics, Surfing, Trotting, TV&Novelty, UFC/MMA, Volleyball, Winter Olympic Games,   Winter Sports, WWE/Pro Wrestling
Mobile app Yes
Bet Exchange No
In-Play console Yes
Live streaming No
Live streaming requirements N/A
In-Play Cashout Yes
Other features Cash-out
Minimum Bet £0.20

There is a massive emphasis on variety at the sportsbook offered by Casumo, and they make lots of effort to offer their customers an enormous range of sports markets, some of which you can see listed above. The most unusual aspect of Casumo sports is the user experience, they have built an application that focuses more on social betting aspects, that the true betting experience opted for by other sportsbooks.

With a packed feature list, Casumo have rightly claimed a large proportion of the UK market for emerging sportsbooks. But one serious drawback is putting a certain type of player off this service, and that is due to the absence of live-streaming functionality at Casumo sports. Whilst it is unusual for such a young service to have access to live-streaming, Casumo will need to make this investment into their platform if they are to expand and contend with the fiercely competitive market that is growing in the UK.


Banking Options at Casumo

Within the sportsbook package offered to new customers, there are many important considerations that have to be made, one of the most essential to the financial stability of the business is the banking options. A sportsbook with a wide-selection of payment delivery mechanisms, whilst also have a wide scope for deposit limitations, is always favorable to players. Luckily for users of Casumo, they have an excellent range of deposit methods that can be used to pay money into the sportsbook instantly. With a healthy mixture of e-wallets and bank cards, you’ll be under no illusions of how and what you can pay into the Casumo betting wallet.

The time from flash to bang is nearly instantaneous when it comes to Casumo. So long as you’re operating a fully verified account and have valid forms of payment, you’ll be able to deposit at any number of methods. This is also extended to the withdrawal mechanisms at the sportsbook. You can use a whole plethora of different options to pull your money out of the platform after you’ve won money.


CASUMO ACCEPTS THE FOLLOWING PAYMENT METHODS
Payment method Deposit Withdrawal time Cash out
minimum maximum time fee minimum maximum fee
Visa £5 £27,000 Instant Free 2 – 4 days £10 £15,000 Free
Mastercard £5 £15,000 Instant Free 2 – 4 days £10 £18,000 Free
Skill £10 £7,000 Instant Free 1 – 3 days £10 £8,500 Free
Paysafecard £10 £750 Instant Free
MuchBetter £10 £2,500 Instant Free 1 – 3 days £10 £5,000 Free
Neteller £20 £5,000 Instant Free 1 – 3 days £10 £4,000 Free

This Casumo sports review has attempted to shine a light on each core component of the operator, and perhaps nothing is more important than the banking aspect. If you’re I need of a quality PayPal betting site, then Casumo is certainly not the platform that you should use as they do not have the integration. But despite lacking the world-renowned e-wallet, there are many other viable options from the table you can see above.

We certainly recommend utilizing this sportsbook if you’re a new player. The payment options are geared towards customers who demand flexibility, need things to happen quickly, and like to carry out transactions without limitation. If all of these conditions apply to you, give Casumo sports a try today and claim the neat little free-bet offer we described by using one of the payment methods in the table above!


Customer Support Evaluated

The customer centric ethos that Casumo has been attempting to establish is one that is clearly defined, and well represented across the world of start-up betting companies. For many years there have been new betting companies cropping up and proceeding to drop off the pace of the competition. A lot of these failures can be directly attributed to a deep lack of understanding of the customer; either not caring to deal with issues, or not striving to keep them completely satisfied with the service. In both cases, customer service can act as a remedy.

Casumo sports customer support is both professional and efficient. The agents we encountered during the making of this review series were quick to deal with any issues we were facing, were knowledgeable to answer all the questions we threw at them and had the authority for action. The live chat portal can be quickly used at Casumo to handle almost every type of issue, it is accessible by clicking the chat tab from anywhere inside the web-application.

CASUMO SUPPORT DETAILS
Casumo offers around the clock customer support. Although there is no telephone service, the live chat function is fast and effective.
. Telephone number: N/A
Address: Swieqi, Malta
Post Code: SLM 1548
Email: hey@casumo.com
Live chat: Yes
Open Hours: 24/7

Besides the chat portal, there is only one other way to engage in direct communication with Casumo. Email can be used for less urgent inquiries with staff at Casumo. A much less urgent inquiry that could just be for more information on a certain service or recommendations on how to use the products would be best answered via this medium. But we must re-iterate here, the majority of communication necessary with Casumo is best carried out via the quick and high-quality live chat portal embedded into the web-application.

If you’re browsing around the site you may encounter the FAQ section. It is a very helpful directory at Casumo that is packed full of useful information. The questions themselves come from real players and have been compartmentalized into relevant sub-sections for clarity and organization. The FAQ section can act as a very helpful tool for casual guidance on any aspect of the platform which may be confusing, and is a valuable resource for customer satisfaction.


The History of the Company

Casumo sportsbook is a relatively young and new introduction on the UK sports betting scene. From an operator that has its attention primarily focused on the casino side of the business – they have successfully and skilfully swallowed up large portions of the fragmented social betting market. As consumers struggled to find a quality operator to socialize with other gamblers, Casumo successfully stepped in and filled the void in 2015.

With the expansion came to the establishment of a second office. The firm doubled there headcount in that period and now have two operating centers in Malta and Barcelona. With a growing dependence on engineering talent, Casumo has been actively hiring skilled IT, marketing and product professionals who can help push Casumo’s sportsbook to the next phase.

AT A GLANCE – CASUMO COMPANY INFORMATION
Name of Operator Casumo
Sportsbook Website www.casumo.com
Chief Executive Officer Shelly Sutter-Hadad
Licence Information Licensed by the UK Gambling Commission
Testing Agency eCOGRA
FTSE Listed and FTSE Name No
Revenue Unknown
Betting Shops No
Number of Customers Unknown
Owner Information Casumo Services Ltd.
Employees 150+
Sister Sites None

Whilst the firm is increasing its headcount in a number of key departments they have also been pursuing key product development goals. Notably the introduction of new sports markets to the sportsbook, the introduction of live-streaming capabilities and pursuing further sponsorship deals. If they can achieve these ambitious objectives, then there is no reason to doubt this company will continue to climb the ladder of competition amongst the top UK sportsbooks.


The Final Verdict on Casumo Sports

We have a fantastic overall impression of Casumo sports, which is nothing but positive. This sportsbook has proven itself willing and capable of delivering a high-quality betting product which ticks all the right boxes; its first-rate “Live Mode”, wide market variety, and high-quality user-interface are all examples of this. To top it all off the firm has an excellent offer running currently for new customers which is well worth checking out if you want to gain some extra value.

OUR OVERALL CONCLUSION
Markets Support Live Betting Mobile App Bonus Overall
8.9/10 Very Good! 9.3/10 Very Good! 8.7/10 Very Good! 9.5/10 Very Good! 7.4/10Good! .

When judging this bookmaker by betting experience alone, there are very few companies on the market that come close. Casumo has expertly designed a mecca for social gambling, whilst not sacrificing the underlying principles that true gambling enthusiasts value. We are looking forward to the numerous improvements that Casumo have on the horizon, and we recommend you to check back to this page for regular updates on the services being rendered by Casumo. Head over to our fantastic new bookmakers review series to see other competitors in this space.

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