Welcome to our in-depth LuckyMate review for UK punters. This operator focuses on a "straight-talking, fast-paying" approach to sports betting, cutting out the fluff to deliver a streamlined experience. We'll explore its impressive market coverage, competitive odds, and standout in-play features to see if it's the right mate for your betting.
At the time of writing this review, LuckyMate does not have a dedicated welcome offer for new sports betting customers. The current sign-up promotion is aimed at casino players. While this may be disappointing for sports fans, the focus on providing solid core features over promotional incentives is central to the brand’s identity.
How to Register with LuckyMate Sportsbook
Head to the LuckyMate site.
Fill out the regestration form and verify your account.
Deposit money into your account and start betting.
Our LuckyMate Bookmaker Review
LuckyMate positions itself as a no-nonsense bookmaker for punters who value simplicity and efficiency. It’s one of the best betting sites for those who want to get straight to the action, offering a clean interface and over 40 sports to bet on. The platform’s strengths lie in its comprehensive market coverage, particularly for football, and a top-tier live betting experience that feels like a core part of the product, not an afterthought. Key features like a Bet Builder, early payouts on football, and a responsive Cash Out function ensure it competes well with more established names.
LuckyMate promises “proper prices,” and our analysis found their odds to be highly competitive, especially in key markets. The operator’s standout feature is its 0% margin offer on specific bets for major sports. This includes the 1X2 market in football, Match Winner in tennis, and Money Line in American sports. This effectively means LuckyMate offers some of the best possible odds on these outcomes, providing excellent value for knowledgeable punters and removing the need for temporary odds boosts.
Bonuses
While there’s currently no sports welcome bonus, LuckyMate does provide value to existing players through specific features rather than a long list of traditional sports betting offers. The most notable is the ‘Early Payout’ promotion on football, where your bet is settled as a winner if your team goes two goals ahead. They also offer a ‘Bore Draw’ money-back offer on selected football matches, returning your stake if the game ends 0-0. These practical, high-value features align with their no-gimmicks philosophy.
Football Betting
The football betting experience at LuckyMate is comprehensive, covering everything from the Premier League and Champions League to more obscure competitions like the Polish second tier. I found hundreds of markets available for top-flight matches, including all the popular options like BTTS, Over/Under Goals, Handicaps, and player props. The platform is enhanced by a Bet Builder, the 0% margin on 1X2 markets, and features like Early Payout, making it a superb online football betting destination for fans of the beautiful game.
Horse Racing
LuckyMate provides solid coverage of UK and Irish horse racing, featuring daily meetings and major festivals like the Grand National and Royal Ascot. Punters can choose between taking an early price or the Starting Price (SP). The racecards are straightforward and easy to navigate, presenting form and key information effectively. While core bet types like win, each-way, forecast, and tricast are available, the absence of a Best Odds Guaranteed promotion is a drawback compared to some competitor horse racing betting sites.
Tennis Betting
Tennis fans will be impressed by the depth of coverage at LuckyMate, which we’d rank among the better tennis betting sites. The operator covers all the Grand Slams, alongside ATP, WTA, Challenger, and ITF tour events. The key advantage here is the 0% margin on Match Winner markets, which ensures you are getting exceptional odds on outright match bets. The in-play experience is also strong, with markets available for the next game and set winner.
Cash Out
The cash out feature at LuckyMate is both reliable and flexible. During my test, I found the offers to be fair and the system highly responsive, with minimal delays or suspensions during live events. The site also offers a partial cash-out option, allowing you to lock in some profit while leaving the remainder of your stake to run. This level of control is a great tool for managing your bets effectively during a match.
In-Play Betting
In-play betting is where LuckyMate truly excels. The operator states, “We don’t treat live betting like a side feature. It is the feature”, and this is evident in the quality of the platform. As with the the best live sports betting sites, it’s fast, with odds updating in real-time without any lag. A vast range of sports and markets are available in-play. Furthermore, LuckyMate offers live streaming on selected events, allowing you to watch the action unfold directly on the site, though you may need a funded account or a recent bet to access streams.
Casino Games
Alongside its sportsbook, LuckyMate operates a full online casino suite. Players can easily switch between sports and gaming with a single account. The casino is where the operator focuses its promotional energy, with the welcome offer and several ongoing promotions, such as weekly free spins, available for casino games. It features a wide selection of popular slots, as well as classic table games and a live dealer suite for a more immersive experience. If you like playing slots and placing bets like me, you’ll struggle to find a better choice.
LuckyMate Mobile Betting App Reviewed
LuckyMate has opted not to develop a downloadable mobile app for iOS or Android, instead focusing its efforts on a fully optimised mobile website. This “no app needed” approach aligns with their simple, accessible ethos.
The mobile site is quick, responsive, and perfectly designed for betting on the go. During my review, I found navigation to be intuitive, making it easy to find sports, browse markets, and place bets with just a few taps. If you’re on the hunt for a betting app for your smartphone, then you may find our list of the top bookmaker apps of interest.
Payment Methods and Withdrawal Times at LuckyMate
LuckyMate offers a good selection of modern payment options for UK customers. You can deposit using traditional Visa debit cards, or choose from e-wallets and digital services like Google Pay, Skrill, and Neteller. There’s also PaysafeCard for those who prefer prepaid options. While the range of methods isn’t huge, they cover the most popular ones well. However, I was a bit disappointed that LuckyMate isn’t listed among the PayPal betting sites, as I use PayPal frequently.
LuckyMate ACCEPTS THE FOLLOWING PAYMENT METHODS
Payment Method
Deposit Min.
Deposit Max.
Process Time
Fees
Withdrawal Time
Visa
£10
£30,000
Instant
Free
2–5 days
Mastercard
£10
£30,000
Instant
Free
2–5 days
Skrill
£10
£1,000
Instant
Free
1–3 days
Neteller
£10
£1,000
Instant
Free
1–3 days
Apple Pay
£10
£1,000
Instant
Free
0–1 days
Google Pay
£10
£1,000
Instant
Free
0–1 days
PaysafeCard
£10
£1,000
Instant
Free
0–1 days
Bank Transfer
N/A
£10,000
1–3 days
Free
3–5 days
The minimum deposit across all methods is a reasonable £10, and all deposits are processed instantly and free of charge. While withdrawal times are listed as a standard 1-3 working days, e-wallet withdrawals are often much quicker. The absence of PayPal is a minor omission, but overall, the banking system is efficient and user-friendly, qualifying LuckyMate as one of the betting sites with fast withdrawals for e-wallet users.
Customer Support at LuckyMate
Customer support is one area where LuckyMate’s streamlined approach feels somewhat lacking. At present, the only method for contacting the support team outside of live chat hours is via email. While this is suitable for non-urgent queries, the absence of a live chat feature at times or a telephone helpline is a significant disadvantage for players who require immediate assistance with an issue, such as a problem with a live bet or a deposit.
LuckyMate SUPPORT DETAILS
Telephone Number
N/A
Address
Soho Office Space, The Strand Fawwara Building, I-Imsida, GZIRA, Malta
LuckyMate LuckyMate lacks 24/7 live chat or phone support, limiting urgent customer assistance options.
We hope to see LuckyMate expand its customer service options in the future to include a 24/7 live chat service, which has become the industry standard. Providing customers instant access to a support agent at all times would significantly improve the overall user experience and align it with other top operators.
Responsible Gambling Features
LuckyMate is fully licensed and regulated by the UK Gambling Commission, which means it adheres to strict standards of player protection. The site provides a comprehensive suite of responsible gambling tools to help you stay in control of your betting.
For those who need to take a longer break, a full self-exclusion option is also available. The operator also provides links to external support organisations like GamCare and promotes GambleAware and GAMSTOP.
Our Final Rating of LuckyMate
Our final verdict in this LuckyMate review is largely favourable. It’s an excellent choice for punters who value a high-quality core product over flashy promotions. The 0% margin offers provide genuine, consistent value on odds, while the in-play betting platform is one of the best we’ve seen. The extensive market coverage is another major plus. However, the experience is let down by the lack of a sports-specific welcome bonus, no dedicated mobile app, and customer support that is limited to email only (at times). If you can look past these drawbacks, LuckyMate is a superb, no-frills betting site.
Currently, LuckyMate does not offer a welcome bonus specifically for sports betting. The new customer promotion is for their online casino, providing 50 Free Spins after an initial qualifying bet on slots. Winnings from these spins are paid as cash.
What payment options are available at LuckyMate?
LuckyMate accepts several popular payment methods in the UK. You can make deposits and withdrawals using Visa debit cards, Google Pay, Skrill, Neteller, and Paysafecard. The minimum deposit for all methods is £10, and there are no transaction fees.
What customer service options are available at LuckyMate?
Customer support at LuckyMate is currently limited to two channels: email and Live Chat (at certain times). For any queries, you can contact the support team via support@luckymate.co.uk or the online form. No telephone support is available at this time, which is a notable drawback for urgent issues.
Does LuckyMate offer live streaming services?
Yes, LuckyMate does offer live streaming on a selection of sporting events. This lets you watch the action directly on their website or mobile site, complementing their excellent in-play betting platform. Access requirements may vary, so check the site for details on specific events.
Written by Leon Marshall
LuckyMate Player Reviews and Comments