A Comprehensive Review of bwin

Last updated: by Leon Marshal

Bwin has been a real up and comer of the sports betting world over the last 15 or so years. It has constantly improved its offering and the result is one of the most impressive and balanced sportsbooks around. When you bet at bwin you’ll find loads of sport markets, tons of different bet types that are matched with competitive odds and loads of extras such as live streaming and cash out. The sign up bonus is not to be sniffed at too. New customers at the site can get their hands on a money back £20 backup bet that will cover you if your first qualifying bet loses!

🥇 Betting Site
Rating 4.0 / 5.0
⚽ Number of Sports 30+
📱 Mobile Betting bwin App Review
🎁 Welcome Bonus £20 Bonus
⚖️ Regulation
🏆 bwin Visit Site!
Full T&Cs Apply! 18+ | New UK players only | Min deposit req. £10 | Certain deposit methods excluded | Place 1 sport bet (3+ selections) | Excl Horse Racing | Min stake £10 | Max stake £20 | Min Odds 1/2 (1.5) for each selection | Max FreeBet £20 for football only | FreeBet valid for 7 days | FreeBet stake not returned

How to Get the bwin Bonus

With such a well rounded platform, the bwin promotions range is fairly small. But the bwin sign up bonus is anything but. Claiming the free bet is also nice and simple. There’s no bwin bonus code required and it’s really just a case of signing up an account and making a first qualifying bet. Follow the steps below to see how it’s done in practice.

You Can Easily Claim Your £20 Free Bet by Following These Simple Steps:

 How to register an account at bwinRegister an account at the betting site

how to make a deposit at bwinDeposit between at least £10 in your online account

enjoy your sign up bonus at bwinMake a qualifying bet to be covered for £20

The offer comes in the form of a free bet if your first bet loses at bwin. If your first bet of minimum odds 2.0 (1/1) loses, the bookmaker will refund you with a free bet of £20 value to play on any sports market!

This is by far the best bwin bonus and there’s only really a limited list of bwin promotions to compliment the sign up offer. The best of the small bunch is the protektor offer, which allows punters to insure against losing selections on multiple bets. If the insured selections fail then you’ll get your stake and the protektor costs back. There’s really 3 outcomes when using the offer, which we’ve handily summarised below.

  • The multiple bet wins. In this case you’ll receive the winnings, but not the cost of using protektor
  • The multiple bet loses but sufficiently insured through protektor. In this case, you’ll receive the stake and the costs of protektor back.
  • The multiple bet loses and is not sufficiently insured through protektor. In this case you would receive neither your stake nor the protektor costs back.

Live Betting at bwin and Other Features

While the bwin promotions list is fairly compact, there are a number of other features that make it one of the best. Cash out is a fairly new feature for the betting site, so they’ve made no mistake with it, providing one of the most flawless cash out functions around.

Sportsbook Features
A Look at the bwin Website Sports Markets Coverage
Football, Tennis, Basketball, Formula 1, Baseball, Motor racing, Handball, Volleyball, Beach-Volleyball, Ice hockey, Table tennis, MMA, Rugby Union, Boxing, Golf, American Football, Aussie Rules, Cricket, Biathlon, Darts, Nascar, Politics, Cycling, Rugby League, Skiing, Snooker, Speedway, Chess
Mobile App ..
Bet Exchange No
In-Play Console Yes
Live Streaming Yes
Live Streaming Requirements Funded account
In-Play Cashout Yes
Other Features News
Minimum Bet £0.10

The more standard sportsbook features are executed flawlessly. There are endless betting opportunities thanks to a huge range of sports and a rich and varied supply of bwin betting markets. Live betting and streaming is a great experience here. There are around 2,000 events every month that are available to be viewed live on your desktop or through the bwin mobile sportsbook app. The viewing requirements are also generous, with a funded account or a recent bet being made the only requirements for live-streaming any event. In-play betting works seamlessly and there are a great number of both traditional in-play bets and less common, quick fire bet types.

One great part of the bwin service is their weekly prediction service with great cash prizes for anyone who can guess the exact time a goal will be scored in a match. It is through unique offers like this that bwin really show that they are ahead of the pack.

Not content with offering its customers the usual services of an online sportsbook, bwin goes the extra mile, with features such as news and live updates. The news section looks and feels like a blog, so is easy to read and on the eyes, while also containing up to date sporting information and tips for winning bets. Few online betting sites offer a news service as good as the one at bwin and this is just one of many features that helps the bookmaker retain loyal customers.

How Can I Deposit at bwin?

Depositing at bwin is almost always super fast as most deposit methods are supported by instant processing. The slowest methods are obviously bank transfers, but these should be cleared within a week at the latest. The minimum deposit amounts are fairly low, which makes the sight extremely friendly to new customers.

While the maximum deposit amounts set below are accurate, these can be different for specific accounts. This is due to the fact that limits can be placed on the account by users. This will also affect the maximum single bet amount that can be made. If you try to place a bet that is too high for your account limits, you’ll receive a message when placing the bet that the limits have been exceeded and that you must reduce the stake to place the bet. Check out the table below to see all the important details on how to deposit and withdraw at bwin.

Payment Method Deposit Information Withdrawal Processing
min max time fee
£10 £10000 Instant Free 3-5 days
. £10 £10000 Instant Free 3-5 days
. £10 £10000 Instant Free 3-5 days
. £10 £10000 Instant Free 3-5 days
. £10 £10000 Instant Free 3-5 days
. £10 £10000 Instant Free 3-5 days
. £5 £10000 Instant Free 24 hours
. £10 £50000 Instant Free 24 hours
. £10 £50000 Instant Free 24 hours
. £5 £20000 Instant Free 24 hours
. £10 £70000 Up to 3 days Free Up to 3 days
. £10 £70000 5-7 days Free 3-5 days

How Is the bwin Customer Service?

The help section at a bookmaker is designed to answer any question you may have, so you don’t need to contact a customer service operator. In reality though, we all know this is not really the case. But the FAQ and help section from bwin does make a pretty good go at it. The FAQ is split into numerous different sections and then further by sports, poker, games and casino. This is a logical approach that makes searching for an answer to a query much easier. These sections are also then divided into further individual questions when selected, meaning that most areas are addressed.

However, it’s inevitable that at some stage you’ll need to speak to a customer service agent. Thankfully, the customer service at bwin is pretty comprehensive, with live chat, message and phone contact methods available to be utilised. Only live chat is available round the clock however. bwin live chat is a great tool and one that most players will use most frequently. It’s such a great function as it allows a user to get an instant answer to a question through talking live with a customer service agent.

Sportsbook Support Details
You can contact bwin 24 hours a day, 7 days a week. bwin customer service reliably provides friendly and helpful advice to any question.
. Telephone Number 00350 200 77761
Address ElectraWorks ltd, Suite 6, Atlantic Suites, Europort Avenue, Gibraltar
Post Code GX11 1AA
Email n/a
Live Chat tick
Opening Hours 0-24 (live chat only)

For those that don’t fancy using live chat, you can take advantage of the email or phone contact methods. Bwin don’t like to give the email address out, but you can head to the website and use the contact form to type in your message. Enter your email address and you’ll receive a reply to your email. Alternatively there is the option to call using a phone. The good thing about this method is that there are two separate methods for the different functions of the sportsbook. So there is a dedicated number for sportsbook queries, which means you should speak to someone who is trained to help you, meaing you’ll get a sufficient answer fast. All in all, our tests always found the service given to be helpful and friendly, so bwin is a real winner in the customer service area.

A History of the Company

Bwin is an Austrian online betting company and is owned by GVC Holdings plc. It was previously owned by the bwin Interactive Entertainment AG group who operated its companies out of headquarters in Vienna, Stockholm and Gibraltar. That company was formed by a merger with PartyGaming in March 2011 and was formerly betandwin. In February 2016 the company was purchased by GVC Holdings plc.

The sports betting side of the business was the first aspect and has been very successful. This was followed by forays into online gaming and casinos platforms, then soft games and finally multi player poker in 2004. The bwin brand was first launched in August 2006 as it was seen to better encompass the range of features that were now available, such as sports betting, poker, soft games and casino games.

Name of Operator bwin
Sportsbook Website
Chief Executive Officer Kenneth Alexander
Licence Information Licensed by the UK Gambling Commission
Testing Agency eCogra
FTSE Listed and FTSE Name Yes, FTSE 250 index
Revenue €423.1 million
Betting Shops No
Number of Customers Over 20 million registered users
Owner Information GVC Holdings plc
Employees Over 1500
Sister Sites No
Portuguese first league

GVC Holdings plc continues to run the bwin brand and sports betting continues to be the focus of bwin and is its most popular feature. Bwin has certainly done its fair share outside of its own responsibilities too. It is a founding member of the European Sports and Security Association (ESSA) which helps to fight against manipulation and fraud in sports and betting. In the past, bwin has had major sponsorship deals with Real Madrid as the shirt sponsor and also betting partnerships with big clubs, such as Bayern Munich. Currently it sponsors the Portuguese first league. The company is run out of Gibraltar and now has over 1500 employees.

A Top Rated Betting Site

While it’s not one of the old school traditional bookmakers, bwin has now been around for a while, so it should be judged as a bookmaker that has had enough time to develop its product to a good standard. As an online betting site, we can also expect that it is strong in the areas online sports betting excels in, such as live and in-play betting. Fortunately, this is definitely the case.

The betting site launched its live betting product fairly early and followed it up with live streaming in 2007. Consequently, in-play betting at bwin is a joyous experience that is smooth and straight forward, with lots of interesting bet types to add to the excitement. The range of markets is another strength; there’s around 35 sports available to be bet on, so you’re sure to find whatever you’re looking for.

Our Overall Conclusion on the Sportsbook
Markets Support Live Betting Payments Bonus Overall
4.5/5 Very Good! 4.0/5 Good! 4.5/5 Very Good! 4.0/5 Good! 4.0/5 Good! 4/5

In regards to the bwin bonuses, we are a little let down by the fact that there’s never really a range of promotions available. If a wide range of promotions is what you’re after, then I’d suggest to check out the promotions at Betway. The fact that the protektor offer runs constantly makes up for this somewhat. Protektor is a great function that is super original, meaning if you’re a fan of accumulators and would like insurance when betting, bwin is definitely the place to go. The bwin sign bonus also makes things a little more attractive. New customers can receive a free first bet up to £20, covering you for a slightly more ambitious punt than usual with the insurance of a £20 free bet refund should your bet not materialise. The terms of the bwin bonus are very favourable however, which in our opinion, ranks it highly when compared to other deposit bonuses.

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It would be nice if all customer service contact methods were available round the clock, but with live chat available 24/7, we can’t really complain. On the whole then, we feel strongly that bwin has fully earned itself a top rating.