The Complete MustardBet Review and Guide

When analysing an operator, it is essential that everything is looked at, both good and bad, and that’s exactly what we’ll be doing in the MustardBet review. In the following sections we will take you through the essentials, from markets on offer, customer service, bonuses and more. It is fair to say we leave no stone left unturned. Carry on reading to see what our experts think in this comprehensive report.

There are numerous factors that lead to determining the quality of a bookie, and it is not just to do with the payout on offer. It’s all about the user experience and the affinity the average punter will have with the operator. It has to be an enjoyable experience, and this is what makes you want to use one over another. MustardBet are clearly trying to be innovators, and so read on to see how it fared.

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MustardBet Sign Up Offer

Well first things first, at the time of writing this review there was no MustardBet sign up offer of any kind on display. A tremendously disappointing find, considering they are a new player and are looking to attract new punters to their site. We recommend you look for something on our dedicated bonus page, and you’ll find many sites with enticing treats to tempt you. What’s more, we didn’t find any other kind of sports bonus or odds enhancement, so we hope they implement something soon.

In the box above we created an example on how to claim a bonus, if they did introduce one in the future.

What me must say, however, is that on their casino site they do offer 1% cashback on games with a payout from 0-95.5%, this translates as 1p per £1 spent. Not exactly a massive amount. This is the only offer of any type on their whole site and is incredibly dissatisfying and we fully recommend that they implement something extra soon.

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MustardBet Bonus Sportsbook Features and Mobile App

It is fair to say the sportsbook here is still in its development phase. At the time of writing there were only six sports offered. Within these sports there were a few markets, but we have seen much better offered at places like William Hill and Betway. Nevertheless, an innovative feature is the way they offer odds and could revolutionise the way bookies go about their business. They produce their own prices, that similarly to a bet exchange fluctuate instantaneously depending on where the money is going. It is a very cool aspect to the site and makes up for the lack of a MustardBet bonus.

It’s clear to see that for high-volume bettors this is the place to be. They have massive win limits of up to £1 million, and their integrated API is something to be cherished. Developed by themselves it allows fast bet placement, with automation also a feature, and it is completely free to use. It seems clear that they are targeting professional punters with this, but there is no stopping anyone from using it. There is also a MustardBet app available to download for iPhone or Android, so you can always play on the go.

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Minimal Payment Options Available

The deposit options are still fairly basic with this operator. With the usual suspects Maestro, MasterCard, and Visa all available to use. The minimum deposit is £10 and is instantly transferred. There are no processing fees and is a simple process. Withdrawing does take around 1-2 days, and any cashouts of over £3000 may take a little longer than usual. See our table below to have a better oversight of what the minimum and maximum deposit and cashouts are.

Unfortunately, there is no option to use an eWallet of any kind. In this day and age this is something we generally come to expect, so we were very disappointed to be limited to three payment methods. Of course, for some of you it may not be a big deal, but for others who prefer being in the 21st Century we are afraid you’ll have to look elsewhere. It must be noted, they are still a new player so it is perfectly reasonable to suggest more options will become available in the future.

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Customer Service at MustardBet

Customer service at the MustardBet betting site is very reliable. All the usual aspects are there, such as a contact email and live chat feature. What we were additionally impressed with was the fact that there is a number you can call and then actually have a human conversation instead of feeling like you are talking to a brick wall. This personal touch is not always offered these days, so we say top marks there!

Naturally, not everything is perfect, so we would like them to implement some sort of FAQ section in order to solve queries quickly, so you don’t have to go through the rigmarole of contacting someone when the answer is relatively easy. Nevertheless, we would say this operator doesn’t shirk away from its responsibility to the user and are open and available to answer any questions or problems that arise. What’s more they have an active presence on social media, so you can always give them a cheeky follow there too, in order to keep up-to-date with them.

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Company Info

MustardBet are a very new company. Indeed, their site is still in the beta stage, and as a result are still a relatively small operation. Even so, they are a holding under the Mustard Systems Limited corporation, and you will be pleased to learn that they are fully regulated and licensed by the UK Gambling Commission and the Isle of Man Gambling Supervision Commission. So, it is fair to say you will be in safe hands when playing here.

The company is also associated with independent adjudicator eCOGRA and trusted organisations like Gamble Aware and GAMSTOP. This means if a problem ever arises there are ample support systems in place to aid you. Things like this give you piece of mind when playing with an operator and is one of the first rules we have when featuring top bookies on our site. This is encouraging that even though they are such a young company, they are not cutting any corners and are following all the set rules.

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Conclusions: A Bookie for the Future

In this MustardBet review we have seen what they have on offer, and we have to say it is largely impressive. They are innovators in the industry and the way they offer their odds is clearly something that benefits the user. Their no-frills interface means placing a bet is incredibly quick and easy. What’s more, their maximum win total is fantastic for a new operator. If simplicity is key to your betting experience, then this is the place to be. They offer a well-rounded product that anyone can adapt to.

Sometimes, however, there is room for improvement, and it is no different here. What is strikingly disappointing is the lack of a bonus offer of any kind for sportsbook users. Furthermore, the markets are very limited, so you don’t have much choice as to what to bet on. For the casual punter, there may not be everything you could want. It seems this is targeted at more professional types, particularly with an integrated API system that encourages automated bets. This in itself is unique and practically unheard of that an operator would provide it themselves. This is the innovative part we like and bodes well for the future. We recommend keeping an eye out for these guys as they could be up there with the best in no time.

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