bet-at-home Mobile App Reviewed
Last updated: by Leon Marshal
Information Update: bet-at-home sportsbook is closed until further notice, watch this space for developments. Check out more great sportsbooks from our list of best mobile betting sites for the UK.
bet-at-home are hardly what you would call newcomers, with 18 years’ experience and over 5,000,000 customers they are one of the most successful online providers in Europe. Initially, the company started as a sports betting site but successfully branched out and offered online casinos services in 2005. The company relaunched their product in 2013 and introduced a web-based sports app in 2018 to coincide with the World Cup. Is it a winner?
According to the bet-at-home mobile website, the company took on average 24,000 sports bets on more than 75 sports and achieved a turnover in the first quarter of this year of 66.6 million euros. Expectations are extremely high for this provider who pride themselves on their customer care and giving a quality online gaming experience.
As a well-established company, we are less concerned with the basics that we would expect to find on an online sports betting app, such as safety and security than we would be for a new company but more on the innovations that bet-at-home bring to sports betting. The same considerations apply to design, wagering ease, promotions and more but what do they do that no-one else does?
You will not find the bet-at-home mobile app at Apples’s Store or Google’s Play Store. Instead all the action from the bookmaker is presented directly to the browser of your mobile phone or tablet. However don’t worry as we are committed to making the process of accessing the bet-at-home mobile website as easy as possible, so all you need to do is launch the camera on your device. At the top of this page you will see a QR code which looks like a barcode that you find on everyday items. Point your camera at the QR code and almost instantly your device will ask if you want to open the web page, select yes and you will be directed to the site. You are now ready to log in with your account details or open a new account directly from your device.
Please be advised that although no official Android or iOS mobile app exist, we are aware of Google search results which point to bogus apps. So for your safety we strongly recommend you only use our QR code or access the official bet-at-home website directly.
What Can I Find in the bet-at-home Sportsbook App
What sports you wish to bet on will play a huge part of whether the bet-at-home app is for you. The vast majority of sports are all here with English favourites, football, tennis, rugby and cricket all well represented. The less popular sports are also represented with American sports prominent along with more obscure markets such as combat sports, table tennis and, ice hockey also represented.
For a company that has provided sports betting for nearly two decades the omission of horse racing and greyhound racing almost seems criminal. Unfortunately, if you want to bet on the horses and the dogs then you need to use another bookmaker such as Betway or you could try a newer company such as Fun88.
App Design and Navigation
The only word that the team could use to explain the design used by bet-at-home was divisive! Like Marmite, half the team had no issues with the no-frills approach while the other half hated the design. Ultimately it is for you to decide if this suits you but we of course are not shy to share our experience.
The first thing to say is that the bet-at-home sportsbook app works perfectly whether you use it on a desktop, mobile or tablet. Betting on any market, no matter how obscure is quick and easy. Opening the homepage gives you access to all the sports you need, no matter how obscure.
A large part of the main screen focusses on main events coming up. This is shown ‘blog’ like in full-sized colourful boxes and the text was intriguing and enticed us to check out the stories further. This, unfortunately, was the first design flaw we encountered. It is natural to click the box to find out more information but despite repeated taps the information didn’t change. Only later when we used the desktop did we notice that there is a small highlighted term there that took us direct to the event. We missed this on the mobile. If the box was clickable, this would resolve this issue.
When you scroll down on the main page you see 3 icons for sport (football, tennis and basketball), the rest of the screen is taken up by casino and virtual markets. We can understand this format as the bet-at-home mobile website caters for casino customers as well as sport customers but we can’t help thinking that screen space could have been put to better use.
A hint would be to use the “Show all” button after the three sport icons or click the “Sport” icon at the top of the page to show all markets. Live in-play can also be found easily to show live betting.
Clicking on this option tidies the options available for sports instantly. Big banners show live events taking place and we are pleased that you can click on the whole box to launch that event. The rest of the screen lists all the sports with the number of events available to bet on being shown. You also get access to quick links at the bottom of the device which lists upcoming events as well as a results section to keep track of your previous bets.
While all of this is totally functional, we couldn’t at least point out that the interface is rather dull. It’s just so uninspiring to look at and seems devoid of personality and character. Again we stress this is all down to personal opinion, you don’t need a Porsche to drive to Asda’s but….
- Betting App Navigation The app’s smooth navigation means navigating around the platform is a breeze.
- Football Bets on the App With this great app, your piece of the football betting pie can be enjoyed while on the go. The choices on offer are impressive.
- Live Betting on Mobile Make sure you check bet-at-home’s live betting options via their slick app.
- Tennis Markets Wagering on tennis games is also really covenient and fun on this app.
- Safe Mobile Transactions Whether you prefer Visa, Entropy or Trustly, safety is a feature of all transactions on the bet-at-home app.
Live Betting and Streaming
There is currently no live streaming of events either on the bet-at-home mobile website or the app. You can however watch the action on selective events with action being shown via graphics on your mobile screen. If you have ever seen this facility at any other online sports betting sites you’ll know exactly what to expect. This is done well at bet-at-home and the minimal design actually works well with the event action with the blue text easy to read against the white background. We would have liked to have been able to go full screen but that option was unavailable using the mobile. We did zoom in to make it full size but this was at the cost of a blurry display.
An interesting featuring is clicking on the icon that looks like a target board. Click on that and stats such as shots on target, off target, free-kicks and off-sides are superimposed over the action areas, allowing an at-a-glance overview of the action so far.
Bonus Offers for bet-at-home Users
Apart from our exclusive deposit £10, receive £10 offer with bet-at-home for new customers, there are currently no active promotions available for users of the bet-at-home mobile website. The bet-at-home sportsbook review page will give you the complete overview on that one.
Betslip and Minimum Bet
The betslip at bet-at-home is frankly horrible and we would recommend the developers try out LV Bet if they wish to see how it should be done. The problem with the betslip is that it is too intrusive. Try and select even one selection from the list and a box pops up asking if you wish to place bet or add to it. This wouldn’t be an issue, but you cannot select any more events until you have chosen one. Not ideal if you have a quick accumulator bet you wish to place, it slows the process down.
Unfortunately it gets even more problematic when you select add to bet slip as a new betslip now is shown that takes half the screen vertically. Although quick bet amounts are shown to speed up the quick bet process, this was a frustrating part of placing a bet.
Transactions & More
There are ten different ways to fund your account at bet-at-home which is slightly above average. Debit cards from Visa and Mastercard are accepted as well as bank transfers via Trustly. Diners Club cards are accepted which is quite unusual for a sports betting site, alongside more common payment providers such as Skrill, Neteller and paysafecard. Minimum deposit on all methods is £10.
|bet-at-home BETTING APP SUMMARY|
|App characteristics||Sports available:|
|Football, Tennis, Basketball, Handball, Volleyball, Ice Hockey, Motorsports, American Football, Baseball, Darts, Cycling, Rugby, Aussie Rules, Boxing, Combat sports, Table Tennis, Floorball, Alpine Skiing, Ski Jumping, Biathlon, Cross-Country Skiing, Snooker, Bowls, Cricket, Golf, eSports.|
|Supported Languages:||English German Polish|
|Deposit/Withdraw via App:||Yes / Yes|
|Oldest Supported Version:||iOS 5.0 Android 4.1.2 Jellybean|
|App Manufacturer:||bet-at-home.com Internet Ltd.|
|Minimum Touches to Place a Bet:||4|
In our original desktop review we were very critical over bet-at-home’s 2% processing fee on debit card transactions. We are pleased to see this is now a thing of the past and all transactions are now free to make. Credit must go to them for listening to feedback from their customers. We were hoping to give you the news that bet-at-home now accept PayPal as it can be used during the registration procedure, but bizarrely although it can be used to set up an account, it cannot be used to fund your account.
bet-at-home: iOS & Android Requirements
You will not be able to a find a bet-at-home app download in either the Apple App Store or the Google Play Store, instead you use your mobile device’s browser to access all the sporting markets. This means the desktop experience is replicated, no matter which device you use. It also means you can be running an older operating system than with an app so they could be a good choice if you have an older mobile or tablet. This is no cause for concern, and there are many great mobile sportsbook platforms that operate in a similar fashion.
- Android Android OS 4.4 or later.
- iPhone and iPad iOS 10.0 or later.
bet-at-home’s sportsbook will automatically adapt to the size of your screen so it doesn’t matter if you use an old iPhone 4s or the latest iPhone X, the website will adjust to the optimum resolution. This applies to any device that supports HTML5 so relatively new devices that support iOS and Android should work along with some other operating systems.
Final Remarks on the bet-at-home App
The bet-at-home mobile website is unlikely to be our first choice when sports betting online. Overall we found the app largely uninspiring, tedious to use for accumulator bets and although completely functional and fine to use, with so much choice out there, just check those we’ve already reviewed, we would find better options.
|Our Overall Conclusion|
|Markets||Betslip / min. bet||Live Betting||App Navigation||App Bonuses||Overall|
|3.5/5 Good!||3.0/5 Average!||3.5/5 Good!||3.5/5 Good!||3.5/5 Good!||3.5/5|
- BET-AT-HOME MOBILE APP PROS AND CONS
- Speedy cash out
- Caring customer support
- Smooth user interface
- Great live betting experience
- Horse racing
- Withdrawal time
Looks are not everything and in fairness, the bet-at-home mobile experience isn’t a total disaster but the sum of all the parts don’t add up to create anything more than functional user experience. The company have been around for a long time and we can forgive the lack of live streaming but missing out two of the UK’s biggest markets altogether by not accepting bets on horse racing and greyhound racing seems like a leap of faith too far. Even a wagering requirement placed on a relatively small welcome bonus of £10 irked us. If a company is adding value we can forgive a few minor details but as it stands they fall short with their mobile experience.
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Q&A Regarding the bet-at-home Mobile App
These are some of the common questions about the bet-at-home mobile app.
Why does the web app look different in different browsers?
As the bet-at-home web app uses HTML5, different browsers can act and look slightly different. We suggest you try a different browser if you are encountering problems.
I signed up with my mobile but I don’t see my free £10?
The free bet can take up to 72 hours to reach your account. Please contact customer service if you haven’t received it after then.
Can I watch events like football on the app?
Currently, live streaming is not available at bet-at-home, the company was unable to confirm if this was a feature they planned on providing.