menu Essentials
.

The Brand New Grosvenor Sportsbook Reviewed

Grosvenor is a name synonymous with casinos in the UK. It is one of the most successful brands world but now it’s looking to break into the world of sports betting, with the recent release of its online sportsbook. As such, we thought it only fair to put it through its paces and provide you with a full and detailed review, to find out whether the Grosvenor sportsbook is worthy of your attention. Read on for the full story.

. Double Odds! Plus a £20 Casino Bonus

Overall Sportsbook Score A Grade OTHER RATING CRITERIAS Markets 8.4/10 Live betting 8.2/10 Promotions 7.9/10

WHY CHOOSE GROSVENOR? Double Your Odds Sophisticated Platform Great Stats Service Bet Now!


A Review of The Features

The Grosvenor sports betting site may still be in its infancy but now they have a welcome bonus worthy of the best bettors. Exclusive to the Grosvenor Sport platform, when you register with the bookmaker you are entitled to double the odds on any sport no matter what the initial odds levels are. This is a great welcome offer as it gives you full flexibility with your bet. Additionally, your winnings are paid out in that sweet cash money! To get the deal, all you have to do is sign up, choose a selection, choose to apply the boost and enter your stake up to £10 before you place the bet. With this kind of deal ready to double even the most far-flung of bets, you can’t go wrong with signing up to Grosvenor today! Additionally, Grovesnor shower their new players with a £20 Casino Bonus – a fantastic way to introduce new customers to all aspects of the betting platform.

All the other basics are executed well however. The range of sports markets is large and can already compete with the best. Most of these markets support in-play betting too. Grosvenor seems to be mainly focusing on the football betting market, which is a smart move. There are leagues and youth leagues from all over the world and tons of betting options.

Horse racing fans will be delighted to see that Grosvenor are being innovative in their approach and offer many double odds offers. When placing your bet of up to £10 click on “bonus offers” and select “odds boost token” and that’s it! What is fantastic about this deal is that the enhanced payout is made in cash and not free bets! Not many online bookies offer such a generous deal.

The betting markets propping up the sports are also strong. There’s most of the new bet types we’ve grown to love on offer, though there are a few missing, with some of the more obscure options the biggest bookies are offering not available. A cash out feature for in-play bets completes the package and worked smoothly in our experience. We heard of some slow loading times when the site was initially rolled out, but this problem appears to have been solved as we didn’t encounter any of this.

SPORTSBOOK FEATURES
A look at the Grosvenor website Sports Markets Coverage
Football, Horse Racing, Tennis, Cricket, Darts, Snooker, Golf, Rugby Union, Basketball, American Football, Boxing, UFC/MMA, Australian Rules, Bandy, Baseball, Chess, Cycling, Cyclo-Cross, E-Sports, Floorball, Futsal, Greyhounds, Handball, Ice Hockey, Motorsports, Netball
Mobile app No
Bet Exchange No
In-Play console Yes
Live streaming No
Live streaming requirements N/A
In-Play Cashout Yes
Other features TV & Novelty, Specials
Minimum Bet £0.10

The in-play arena is organised by sport. The pages for events look slick, but are lacking a little bit of the detail and statistics that some other operators provide. The other weakness of in-play betting here is that there are no live streams available. These are not so essential for most punters, but it’s always nice to be able to watch an event, especially if there are no viewing requirements.

One extra feature that really impressed us was the statistics service. A few operators have this, but Grosvenor has managed to provide a very useful stats service that can really aid with your betting. It’s available for many different sports and allows you to check past results and all the stats from those fixtures.

Aesthetically, it’s clear a lot of thought went into the look of the platform. The colour scheme is slick, while the layout is clear and negotiating your way around the website simple. The platform is hosted as a tab on the main Grosvenor website, so you can switch between the sports area and other areas easily, such as casino or poker. The platform is protected by Symantec and the sign-up process verified by Verisign technology. All in all, it’s a nice feature list that will appeal to both new and experienced punters, though it will need to introduce a little more if it’s to attract users away from the established sites at this point in time.


How Can I Deposit Funds?

There’s a small but concise range of payment options available. The methods cover different types of payments, meaning everyone should find a suitable method here. There’s card payments, e-Wallets and a pre-paid card option, all of which have a £10 minimum deposit, which is a little higher than the £5 minimum some operators offer.

GROSVENOR ACCEPT THE FOLLOWING PAYMENT METHODS
Payment method Deposit Withdrawal Processing Cash out
minimum maximum time fee Minimum Maximum fee
. £10 instant free 3-5 Business Days £10 £15,000 free
. £10 instant free 3-5 Business Days £10 £15,000 free
. £10 instant free 3-5 Business Days £10 £15,000 free
. £10 instant free Up to 48 hours £10 £15,000 free
. £10 instant free Up to 48 hours £10 £15,000 free
. £10 instant free Up to 48 hours £10 £15,000 free
. £10 instant free free

We tested deposits via a number of methods and they were always instant or at least super fast. Withdrawals were a little slower, but nothing out of the ordinary and always in line with what the company has stated. The withdrawal limits are subjective to other criteria, but there is a daily max withdrawal limit. This won’t affect most of our punters, so be sure that you’ll always be able to withdraw your winnings quickly, securely and with confidence.


How Can I Contact Customer Service?

We were most impressed by the customer service here. We checked the live chat option before we joined up as a member to the site and were happy to see that we were able to chat with an operator even without a membership or username. The customer service operator was most helpful and answered all of our questions satisfactorily.

SPORTSBOOK SUPPORT DETAILS
You can contact Grosvenor 24 hours a day, 7 days a week.
. Telephone number 0800 083 1990
Address: PO Box 70695, London
Post Code: SW1p 9ZR
Email support@grosvenorcasinos.com
Live chat Yes
Open Hours 0 – 24

The company have obviously paid attention to offering a complete customer service package, as it’s often the case that there are teething problems when rolling out a new service. That means that there are a number of contact methods available 24/7. Live chat was always great as we mentioned above, but there’s also the option to email, phone or even write to the bookmaker.

Of course, it’s not always necessary to contact a customer service operator. There’s a pretty comprehensive FAQ section on the site that i’m sure will be ever expanding. The FAQ was unable to asnwer some of the questions we had as it is lacking in specific details in some areas, but it does a good job of covering the basics. But that’s what customer service is for!


A History of the Company

The Grosvenor name has been synonymous with casinos since 1970 and nowadays has over 55 casinos located across the UK. It’s only recently that it has voyaged into the sports betting world however. The company is owned by the Rank Group, which is a British Gambling company based in the UK. Rank owns other gambling companies and is listed on both the London Stock Exchange and the FTSE 250.

AT A GLANCE – GROSVENOR COMPANY INFORMATION
Name of operator Grosvenor
Sportsbook Web Site https://www.grosvenorcasinos.com/sport
Chief Executive Officer Henry Birch (The Rank Group)
License Information Licensed by the UK Gambling Commission
Testing Agency
FTSE Listed and FTSE Name No
Revenue £391.2m (2014)
Betting Shops Yes
Number of customers if known 1.7 million
Owner Information Rank Group
Employees 6349
Sister sites No

Grosvenor have also been at the cutting edge of casino gambling, introducing many innovative products and ideas to the industry. It has also acquired numerous other companies or groups throughout its growth. In 2016 Grosvenor launched its online sportsbook, which extended its offering to casino, poker, sports betting, games, live casino, slots and more.


One For the Future

We’re committed to providing you with the new and cutting edge products of the sports betting world and for this reason, we thought we’d provide this review of the Grosvenor sportsbook. It’s clear that Grosvenor have put a lot of thought into their sports betting service and not rushed things. The result is a very impressive package considering its age. Football betting is a specific strong point and it’s clear the company have put a focus on this area. Theres’s almost everything you need; a wide range of sports, good betting markets and a smooth in-play betting experience. This is rounded off with a strong customer service offering and a concise range of payment methods.

OUR OVERALL CONCLUSION ON THE SPORTSBOOK
Markets Support Live Betting Mobile App Bonus Overall
8.4/10Very Good! 8.3/10Good! 8.2/10Good! N/AN/A 8.2/10Good! .

The weaknesses are pretty obvious and while we have tried to give an objective review of the sportsbook without letting these omissions effect it too much, unfortunately it’s impossible to ignore them completely. The lack of a mobile app means that those who like to bet on the go may be put off also. The other weakness is the lack of live streaming and a very limited promotions list.

But, since the bookmaker is almost brand new, we can forgive these issues on the promise that they will be remedied in the near future. If they are, then the Grosvenor sports betting site is definitely worthy of your attention. One to watch for the future for sure.

. grosvenor casino Double Your Odds! Try now!