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The Complete bet-at-home review for UK Punters

bet-at-home was founded in Austria back in 1999, making it one of the longest-standing online betting sites in the business with a stellar reputation. It is one of the most widely-used and respected sports betting brands in Germany and is also a main player in the online gaming and casino industry. While UK punters may not be so familiar with the operator, many of our readers who are football fans may have seen the company logo advertised on the shirts of German Bundesliga teams BSC Hertha and FC Schalke 04.

Our expert bet-at-home review will walk you through all of the most important aspects of the betting site. By paying special attention to the live betting platform, the quality of the customer service and the general functionality of the desktop platform, we’ll give you a complete round up of what the bookie has to offer. Read on for the full report.

. £10 Bonus When you deposit £10

 Overall Sportsbook Score B+ Grade Other Rating Criteria Markets 7.5/10 Live Betting 8/10 Promotions n/a

Why choose operator? In-play Betting Virtual Sports Sports Betting App BET NOW!


£10 Welcome Bonus When You Sign Up With bet-at-home

Bet-at-home have developed a great welcome bonus is order to entice you to bet with them. Exclusively for customers who follow this link, you become eligible for a £10 betting voucher when you deposit a minimum of £10. When you have gone through this, you will have your account credited within 72 hours. The voucher has to be rolled over 3 times at a minimum of 1.50 within 90 days before you can withdraw your money. Please note that this voucher is only available for sports and live betting, and is only limited to one person. Sign up today for a great deal!


Live Betting & Additional Features

One of the more attractive features of the bet-at-home uk betting site is the in-play arena. With well over 100 live betting fixtures available every day on sports such as football, tennis, basketball, rugby, table tennis and even League of Legends, you are seldom left struggling for options. In addition, the super-handy live betting calendar allows you to see exactly which events are available for in-play betting for the day and the days ahead, so you never miss out on the chance to place a wager on your favourite sports.

Sportsbook features
A look at the website Sports Market Coverage
Football, tennis, basketball, handball, volleyball, ice hockey, motorsports, politics, baseball, darts, counter-strike, league of legends, dota 2, cycling, american football, winter sports, rugby, aussie rules, boxing, combats sports, overwatch, futsal, snooker, table tennis, badminton, cricket, golf, society
Mobile app . .
Bet Exchange no
In-Play console yes
Live streaming no
Live Streaming Requirements n/a
In-Play Cashout yes
Other Features virtual sports, results, live scores, stats
Minimum Bet £1

As you’d expect from a first-class bookmaker such as bet-at-home, there are a number of extra features available on both the desktop and mobile platforms to keep you entertained. To begin with, there’s a comprehensive stats and live scores centre that comes packed with a bucketload of important data. You can go back and look up results, stats and important facts and figures on over 25 sports, which can really make all the difference when the time comes to research sports teams and make well-informed bets.

One other important aspect worth noting about the operator is the availability of bets on online esports markets. They are one of the only UK betting sites that allow their customers to wager on a large number of online gaming tournaments that include Overwatch, Hearthstone, Dota 2, League of Legends and Counter-Strike. If you’re a big e-sports fan and like to wager on the biggest worldwide tournaments then bet-at-home is the place to you.


Available Payment Methods

Any bookmaker worth its salt has to make sure it allows its customers to debit their accounts using a good selection of payment methods. bet-at-home is no exception; punters are able to deposit using all the most commonly used debit and credit cards such as Visa, MasterCard and the American favourite, Diners Club International. Punters that prefer prepaid cards and e-Wallets can also use Skrill, Neteller and paysafecard. There are, however, a couple of negative points to flag up here.

Firstly, all deposits made with Visa, MasterCard and Diners Club are subject to a 2% processing fee. This, needless to say, is a charge that most punters wouldn’t be too happy about and something that you don’t see at bookies such as Ladbrokes or bet365. Secondly, the operator does not accept payments made via PayPal, which is disappointing as PayPal is one of the most widely used and convenient payment methods in the world today.

BET AT HOME ACCEPT THE FOLLOWING PAYMENT METHODS
Payment method Deposit Withdrawal – Processing Cashout
min max time fee min. max. fee
. £10 Instant 2,00% up to 3 days £10 £5000 3 free per month
. £10 Instant 2,00% up to 3 days £10 £5000 3 free per month
. £10 Instant 2,00% up to 3 days £10 £5000 3 free per month
. £10 Instant 24 hours £10 £6,000 2 free per month
. £10 Instant 24 hours £10 £6,000 2 free per month
. £10 Instant 24 hours £10 £10,000
. £5 instant 24 hours £10 £10,000
. 1-3 days 1-3 business days 3 free per month

The good news is that all the payment methods (with the exception of bank transfers) are processed immediately and the longest time you’ll have to wait for a withdrawal to reach your account is 3 business days. The minimum permitted withdrawal amount is £10 if you’re using a prepaid card or e-Wallet, however, if you’re requesting a withdrawal via a credit or debit card, the minimum permitted amount is £100, which is far, far too high, to say the least.


Customer Support

bet-at-home offer a number of self-help methods of support on their website through which their customers are able to get assistance solving the large majority of troubleshooting issues. The Help tab at the bottom of the homepage allows you to access a number of frequently asked questions relating to your betting account, the mobile app, cash out, deposits and much, much more. If you’re experiencing slightly more technical difficulties and you’re in need of expert help, bet-at-home uk offer round-the-clock live chat support, and also support via email, telephone and the contact form on the website.

Sportsbook Support Details
You can contact bet-at-home between 08.00 and 11.59, 7 days a week.
. Telephone Number 0356-20102510
Address: Tersteegenstrasse 30, Düsseldorf
Post Code: D-40474
Email service.en@bet-at-home.com
Live Chat Yes
Open Hours 24/7

In our experience with the live chat customer support service, the wait time before we were connected with an agent was always kept to a minimum, and our one-to-one dealings with them were always pleasant. In the vast majority of cases the agents were able to deal with our queries in a friendly and efficient manor; in all those instances when they weren’t able to satisfy our requests an email response was arranged, in which we received a response within 12 hours.


History of the Company

bet-at-home was founded by Jochen Dickinger and Franz Ömer back in 1999 in Austria and first went online one year later in 2000. In its early years it focused solely on suppling sports betting products, however after sustained success they expanded their operations into the online casino and poker business in 2005 and 2006 respectively, and the website was redesigned to accommodate the new online platforms. Now, with a full portfolio that boasts live casino games, virtual sports and games, the company has over 4.5million registered customers across Europe in over 13 different languages and a staff force of well over 300 employees.

At A Glance – bet at home Company Information
Name Operator bet-at-home
Sportsbook Website https://uk.bet-at-home.com/en
Chief Executive Officer Franz Ömer, Michael Quatember
License Information UK Gambling Commission, 000-039091-R-319322-005
Testing Agency ESSA, e-Cogra
FTSE Listed and FTSE Name n/a
Revenue €3billion
Betting Shops n/a
Number of Customers over 3million
Owner Information bet-at-home.com AG group
Employees 296
Sister Sites
Hertha BSC, FC Schalke

In 2014 bet-at-home received a license from the UK Gambling Commission, which meant that they were able to expand their services to punters across the British Isles. It is tested for fairness and regulated by the European Security Association and the European Gaming & Betting Association and upholds its commitment to promoting responsible gambling by working closely with the respected agency, GamCare.


Top Online Betting Services

bet-at-home is a well-established, top-quality betting site with more than 15 years of experience in the industry that we definitely would recommend trying. There are a few key features missing here, including a live streaming service and that all-important welcome bonus, however the overall number of bets available every day, the slick, easy-use platform and the virtual sports betting range – that includes football, basketball, tennis, dog racing and horse racing – means that it’s well worth a punt.

Our Overall Conclusion of the Sportsbook
Markets Support Live Betting Mobile App Bonus Overall
8.5/10Excellent! 8/10Very Good! 8/10Very Good! 7/10Good! 7/10Good! .

This, in addition to the large variety of bets available on e-sports that you’d be hard pressed to find anywhere else, means that bet-at-home comes as one of the most highly recommended betting sites in our review series. Sign-up today and discover exactly why bet-at-home is the #1 operator for so many punters across Europe. For more reviews, head back over to the main sports betting page.

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